Introduction

Ninoko GmbH, located at Hohlstrasse 176, 8004 Zurich, Switzerland, is dedicated to crafting consumer games accessible across various platforms and distributed by various partners and entities.

We understand the significance of safeguarding your privacy at Ninoko GmbH. To this end, we have implemented robust business procedures and stringent security measures to ensure the confidentiality and appropriate use of any personal information you provide to us. This Privacy Policy outlines our commitment to transparency and adherence to privacy laws and standards.

Application and Scope

This Privacy Policy pertains to the collection or generation of personal information by Ninoko GmbH, or any acting agent, concerning our customers and other individuals with whom we engage. This includes potential customers, users of our services, and any additional persons associated with an account. By engaging with Ninoko GmbH, participating in contests or promotions, or interacting with us in any capacity, you are subject to the protections and terms outlined in this Privacy Policy.

Furthermore, this policy governs personal information collected from users of Ninoko GmbH’s websites, detailing how we utilize and disclose such information, along with our use of cookies and similar technologies.

Definition of Personal Information

Personal information, as defined herein and aligned with applicable regulations such as PIPEDA, refers to any information relating to an identifiable individual. This encompasses details such as name, contact information, email addresses, account data, and technical information like unique IDs, approximate location, and user IDs from various platforms.

Collection and Use of Personal Information

Ninoko GmbH primarily collects personal information directly from individuals, with consent, as well as from third-party platforms like Steam™, Stripe™, Gamesparks™, Sony™, Microsoft™, Nintendo™, and Google™. Our collection aims to facilitate various purposes, including:

  • Providing and receiving products or services
  • Authenticating user identities for online play via social networks
  • Managing business operations and ensuring system efficiency and security
  • Meeting legal and regulatory obligations
  • Conducting analytics to enhance products and services

We may also collect personal information from job applicants for recruitment purposes and other human resources activities.

Your Consent

We obtain consent for the collection, use, or disclosure of personal information through various means, respecting individual preferences and legal requirements. By subscribing to our products/services or providing information to us, you consent to the terms outlined in this Privacy Policy and our Terms and Conditions.

Exceptions to consent may apply in specific circumstances outlined in this policy, such as emergencies or legal obligations.

Right to Withdraw Consent

You have the right to withdraw consent, with reasonable notice, subject to legal or contractual restrictions. However, withdrawing consent may impact the services or products we can provide. You can manage your consent preferences, including opting out of commercial communications, through our Contact page.

Sharing of Personal Information

Ninoko GmbH may share personal information with third parties or service providers to fulfill purposes outlined in this policy, adhering to strict confidentiality and security standards. We do not sell, rent, or trade personal information. Sharing may occur in scenarios such as:

  • Engaging service providers to perform tasks on our behalf
  • Compliance with legal obligations or valid requests
  • Business transactions like mergers or asset transfers
Access and Correction

We respect your rights regarding access and correction of personal information. If you need assistance updating your information, please contact us using the details provided below.

Website Privacy

Our website collects and uses personal information from visitors and users for various purposes, including inquiries, product/service requests, and satisfaction surveys. We also gather technical information through cookies for analytics and customization purposes.

Personal Information Outside of Switzerland

While we endeavor to prioritize Swiss communication routing and providers, personal information may be routed through foreign jurisdictions. We ensure third-party compliance with confidentiality and security standards.

Security and Retention

We employ reasonable security measures to protect personal information against unauthorized access. Data retention is limited to fulfill identified purposes or as required by law.

How to Contact Us

For inquiries, concerns, or complaints regarding this Privacy Policy or your personal information, please contact:

Pierre Lippuner, Chief Executive Officer
Ninoko GmbH
Hohlstrasse 176
8004 Zurich,
Switzerland
Email: hello@ninoko.com

Change of Privacy Policy

We periodically review and update our policies to align with regulations, technologies, and customer concerns. Any significant changes will be prominently communicated.

This version maintains our commitment to privacy and does not alter our treatment of personal information compared to previous versions.